Job Description

Are you looking for a rewarding opportunity to work from the comfort of your own home while making a positive impact on customers' lives? Audacy is currently seeking enthusiastic and dedicated individuals to join our team as Work From Home Call Center/Customer Service Representatives in Philadelphia, PA. This position is available as both full-time and part-time, offering a competitive salary range of $25 to $36 per hour.**Job Overview:**As a Work From Home Call Center/Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. You will handle a variety of inquiries, troubleshoot and resolve customer issues, and ensure a positive customer experience with every interaction.**Responsibilities:**- Answer incoming calls and respond to customer inquiries in a professional and timely manner- Provide accurate information about products and services- Assist customers with placing orders, processing returns, and resolving complaints- Handle customer escalations and follow up to ensure customer satisfaction- Maintain a high level of customer service standards and adhere to company policies and procedures**Requirements:**- High school diploma or equivalent- Previous customer service experience preferred- Excellent communication skills, both verbal and written- Ability to multitask and prioritize in a fast-paced environment- Proficiency in basic computer skills and ability to navigate multiple systems simultaneously- Must have a quiet workspace and reliable internet connectionAt Audacy, we are committed to creating a diverse and inclusive work environment where every employee feels valued and respected. We do not inquire about criminal backgrounds during the hiring process as part of our commitment to fair chance hiring practices.If you are passionate about providing top-notch customer service and enjoy working from home, we encourage you to apply for the Work From Home Call Center/Customer Service Representative position with Audacy today. Join us in making a difference in the lives of our customers while advancing your career in a supportive and dynamic work environment.
recblid v6ocozfhzywx9ecjt744gmlj3g1y20

Audacy USA

Job Tags

Hourly pay, Full time, Part time, Work from home,

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