Job Description

Job Description

Job Description

THE ORGANIZATION

The Just One Project's mission is to increase access to food, resources, and services to build a stronger, healthier, and more connected community. The Just One Project has a culture of attracting the most passionate and talented people to represent The Just One Project by reinforcing strong values, work-life balance, and diversity. We know that our company culture ultimately affects client experience. Every program is designed with our clients in mind; we are "client-centric."

JOB PURPOSE

The Volunteer Coordinator supports the day-to-day operations of The Just One Project's volunteer program. This role assists with volunteer recruitment, training, scheduling, communication, and retention while serving as a liaison between the community and the organization to ensure a positive and effective volunteer experience.

RESPONSIBILITIES

• Assist the Volunteer Manager with recruitment efforts to attract individual, community, and corporate volunteers.
• Maintain volunteer schedules across various programs, ensuring adequate coverage and alignment with organizational needs.
• Serve as a key point of contact for volunteers, responding to questions and providing timely communication.
• Facilitate volunteer orientation sessions and provide relevant materials about The Just One Project's mission and programs.
• Assist with training preparation and the distribution of tools and resources to volunteers.
• Contribute to creating a welcoming, inclusive, and positive volunteer environment.
• Support recognition efforts by helping to organize appreciation events and maintain regular acknowledgment practices.
• Collect and track volunteer feedback and participation data using platforms such as Volgistics.
• Collaborate with staff to understand program needs and assign volunteers accordingly.
• Support the coordination of corporate group volunteer events and ensure a smooth experience for participants.
• Help ensure volunteer compliance with organizational policies, procedures, and safety practices.
• Identify and report volunteer issues to the Volunteer Manager and assist with resolutions as appropriate.
• Assist with special projects and community engagement events as needed.
• Represent The Just One Project at outreach events and promote volunteer opportunities to the public.
• Any other job duties as assigned.

EDUCATION AND EXPERIENCE

• 1+ years of experience in nonprofit organizations (required)
• 2+ years of experience in volunteer operations, or related fields (required)
• Familiarity with community services and socio-economic challenges of target populations.
• Sensitivity to cultural and socioeconomic diversity.

KEY COMPETENCIES AND SKILLS

• Commitment to diversity, equity, inclusion, and the core values of The Just One Project (Respect, Integrity, Innovation, Compassion).
• Strong verbal and written communication.
• Leadership, planning, and analytical skills.
• Excellent organizational and time management abilities.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Strong interpersonal skills to engage diverse populations.
• Teamwork and independent work capabilities.
• Relationship-building with community organizations.
• Microsoft Office (Word, Excel).
• Google Workspace (Docs, Drive, Email).
• Experience with Volgistics (Preferred).
• Clear and concise report preparation.
• Ability to speak confidently in front of large groups (60+ people).

ADDITIONAL INFORMATION

• Must attend six mandatory 'Pop Up & Give' events per year
• Must possess valid unrestricted driver's license and reliable transportation
• Must possess or be willing to obtain a valid Food Handlers Card

WORK ENVIRONMENT AND PHYSICAL DEMANDS

• Ability to sit, use hands and fingers, talk or hear continually.
• Ability to stand, walk, reach, push, pull regularly and for extended periods of time.
• Ability to climb or balance, stoop, kneel, or crouch regularly.
• Must be able to lift, push, pull, etc. efficiently and on a regular basis.
• Ability to work in fast paced active environment
• Ability to lift and carry up to 50 lbs
• Frequently exposed to various controlled and uncontrolled weather conditions

EQUAL OPPORTUNITY EMPLOYER

The Just One Project is an Equal Opportunity Employer. We value a diverse workplace and do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status, in accordance with applicable laws.

DON'T MEET EVERY REQUIREMENT? LET US DECIDE! Research shows that individuals from underrepresented groups often choose not to apply for jobs unless they meet every listed qualification - even though they are frequently well-qualified.

Must be able to pass a criminal background check and drug screening

Job Tags

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