Job Description
*Position requires TS/SCI with a Full Scope polygraph.* Position Description
- Installation and Configuration: Install and configure web server software (e.g., Apache, Nginx, IIS) and related components.
- Maintenance and Upgrades: Regularly update and patch web servers to ensure they are secure and performing optimally.
- Monitoring and Performance Tuning:
- Monitor server performance and troubleshoot issues to ensure high availability and reliability.
- Ensure compliance with Service Level Agreements (SLAs) by proactively identifying and resolving performance bottlenecks and potential issues.
- Security Management: Implement and maintain security measures to protect web servers from threats and vulnerabilities.
- Backup and Recovery: Manage backup and recovery processes to ensure data integrity and availability in case of server failure.
- Documentation: Maintain accurate documentation of configurations, procedures, and policies.
- Collaboration: Work closely with development and IT teams to support web application deployments and ensure smooth operation.
- User Support: Provide support to users and developers for web server-related issues and inquiries.
- Ticket-Based Support: Manage and resolve support tickets in a timely and efficient manner, ensuring user satisfaction.
- Customer Service: Provide excellent customer service by effectively communicating with users and stakeholders, addressing their concerns, and providing solutions.
- Automation and Scripting: Develop and maintain automation scripts to streamline server management tasks.
- Compliance:
- Ensure that web server operations comply with organizational policies and industry standards.
- Maintain compliance with DISA (Defense Information Systems Agency) standards and guidelines.
Mandatory Skills: - Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).
- Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
- Experience with monitoring tools and performance tuning.
- Familiarity with CI/CD pipelines and DevOps practices.
- Familiarity with database management systems (e.g., MySQL, PostgreSQL).
- Knowledge of configuration management tools (e.g., Ansible, Puppet, Chef).
- Proficiency in scripting languages (e.g., Bash, Python, PowerShell).
- Relevant certifications such as AWS Certified SysOps Administrator, Red Hat System Administrator (RHSA), Microsoft Certified: Azure Administrator Associate.
- Strong understanding of network protocols, DNS, SSL/TLS, and web security practices.
Certification Required: IAT Level II cert required
CompTIA Security+ CE
Experience: HS or GED + 19 Years experience
Bachelors + 14 Years experience
Clearance Required: TS/SCI FS poly
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