Job Description

The Retail District Manager is responsible for the management and development of a group of Retail Coverage Merchandisers and Lead Merchandisers. They are responsible for representing the company, our clients, and our customers by effectively supervising and managing RCM work. This includes retail store coverage, set coverage, or coverage of special projects, and executing objectives as set forth by the principal, Business Manager, or the Sales Manager to achieve superior in-store results in assigned territories or stores.

Responsibilities:

• Provide effective leadership and management to Retail Coverage Merchandiser/Lead Merchandiser team in assigned geographic area by interviewing and hiring candidates, onboarding and training new associates, managing performance and career development, managing conflict and personnel issues, and providing coaching and support.
• Develop and maintain a strong understanding of the company’s business model, Client and Customer details and expectations, and the specific details of the work processes.
• Work in-store, minimum of 30%, to ensure an understanding of business and project requirements.
• Manage assigned work to completion, on time, and with high quality results. Review project details to verify schedule is accurate and achievable, and supporting documentation is current and correct.
• Assign work to the team and ensure that all jobs have the appropriate level of support. Monitor progress and audit work. Answer questions, solve problems, resolve personnel issues, and adjust resources as needed. Ensure the delivery of all materials, supplies and equipment necessary for all work.
• Understand and optimize selling effectiveness in assigned territories. Identify training needs, desired system and work process improvements, and maintain effective balance of store set/surge work and retail store coverage.
• Partner with store personnel and team to achieve and maintain merchandising excellence, discuss schedules and changes, meet goals and expectations, and build an effective working relationship. Be proactive in alerting management to any unsafe act or condition to prevent injuries.
• Ensure company policies are followed by directly managed associates. This includes but is not limited to proper maintenance of all company owned equipment, accurate and timely expense reporting and activity reporting within company guidelines.
• Communicate retail territory responsibilities to the MEI admin team, to ensure accuracy in the reporting systems.
• Effectively and accurately use technology including MEI; communicate retail priorities and coverage analyses to maintain an effective feedback and measurement system.
• Meeting the physical requirements – listed below.
• Other duties as assigned.

Qualifications:

Minimum Education and Work Experience

• High School Diploma or Equivalent
• Associate Degree is preferred.
• Some college with prior management/supervisory experience with a minimum of 2 years industry experience.
• Prior sales agent, retail, customer service or reset responsibility.

Knowledge, Skills and Abilities Requirements:

• Possess strong interpersonal, organizational, decision making and leadership skills. Must be able to communicate effectively with others.
• Self-starter and have a strong attention to detail.
• Quick learner and be flexible to changing work environments.
• Have a valid driver’s license, have valid transportation, and be able to drive a car for extended periods of time.
• Willing and able to work in cold environments (i.e. refrigerated and freezer sections of retail stores) for limited periods of time.

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About Us

Acosta is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.

But it’s not just about what we do – it’s about who we are. With a team of over 20,000 associates, we’re a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.

We empower you to Discover Your Path and fully embrace BEING YOU as you shape your journey with us. At Acosta Group, we value equal opportunity in employment practices and career progression. Employment decisions are based on business needs, job requirements, and individual qualifications without regard to race/ethnicity, gender/gender identity, disability, veteran status, or any other basis protected by federal, state, and local laws. Acosta Group will provide reasonable accommodations for applicants with physical or mental disabilities to complete applications or interviews for employment. If reasonable accommodation is needed to participate in the job application or interview process, please contact EmployeeServices@acosta.com .

Acosta Group and its subsidiaries believe the posted compensation range accurately reflects this role at the time of posting. Final pay may vary based on qualifications and location, and the range may be updated in the future.

Acosta Group is an E-Verify employer. By applying, you agree to our Privacy Statement and Terms of Conditions.

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