Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Global Risk & Compliance Organization is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. Global Risk & Compliance creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.

Colleagues at Global Risk & Compliance are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.

The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the company, and oversees risk ownership throughout business units, products, and processes. 

The objective of the ORM Governance team is to develop, oversee and strengthen the organization’s ORM framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices. 

The ORM Governance organization is looking for a Senior Manager, Corporate Functions Operational Risk to join a diverse team of high-performing individuals focused on the effective oversight of risk identification, assessment, and mitigation across the Business Unit, while maintaining alignment with the organization’s enterprise risk management framework.

Reporting directly to the Director, Corporate Functions Operational Risk, this role plays a critical part in assessing, monitoring, and challenging the first line’s risk management practices. The ideal candidate will partner closely with first-line stakeholders and enterprise risk functions to provide independent oversight and challenge, ensuring that risks are managed effectively and in compliance with regulatory expectations.

The Manager, Corporate Functions Operational Risk will: 

• Support the independent oversight and challenge of first-line risk identification, assessment, and mitigation efforts (i.e., Risk & Control Self-Assessment) within Corporate Functions to ensure alignment with enterprise risk standards
• Analyze business processes and activities to identify potential risks, control gaps, and emerging risks
• Support the development and refinement of risk policies, standards, and procedures
• Assist in applying the enterprise risk management framework across Corporate Functions
• Support Corporate Functions in embedding risk management practices into daily operations and decision-making
• Support the tracking and analysis of key risk indicators (KRIs), providing insights into risk trends and areas requiring attention
• Contribute to risk reporting efforts, preparing materials for senior management, risk committees, and regulatory engagements
• Maintain an understanding of relevant regulations and industry expectations to help the business navigate compliance requirements
• Conduct risk assessments, scenario analyses, and deep dives to evaluate the effectiveness of existing controls
• Act as a key risk partner to the first line, providing guidance on risk identification, control enhancements, and remediation efforts
• Monitor risk-related issues, ensuring they are appropriately addressed
• Escalate significant risk concerns and control deficiencies to senior risk colleagues and relevant stakeholders 

Qualifications: 

• Experience in risk management, preferably within a second-line function in financial services, and understands critical risk management lifecycle activities
• Knowledge of risk management frameworks, regulatory environments, and industry best practices
• Proven ability to assess and challenge first-line risk practices independently
• Excellent communication and relationship-building skills, with the ability to translate complex risk concepts into actionable insights
• Ability to build productive partnerships and influence stakeholders across the organization
• Strong understanding of operational and regulatory risks
• Proficiency in risk management tools, data analysis, and reporting systems
• Advanced analytical and problem-solving capabilities, with a focus on actionable insights
• Detail-oriented and proactive, with strong prioritization skills in a dynamic environment
• High ethical standards and a commitment to integrity and accountability
• Knowledge of Corporate Functions at large banking institutions (e.g., Risk & Compliance, Finance, Legal, etc.)

Job Tags

Similar Jobs