Job Description

Job Description

Job Description

Instructions to complete the applications process are at the every bottom of this page .

Legal Answer Edge is currently seeking Customer Service Call Center Specialists (Fluent Spanish speakers receive additional compensation)

Overview

Would you like to work for a call center where the people you speak with actually want to talk to you? Where they are appreciative of your help? AND you are rewarded for connecting with people and getting them the legal help they need.

Can you connect with callers to make them feel valued and appreciated while being accurate, empathetic, and efficient?

Do you think you have the ability and the persistence to confidently help qualified potential clients sign a retainer with the law firms we represent?

Join the Legal Answer Edge team. We are a call center headquartered in Nashville, TN. Helping people is not just a transactional experience for us we are here to connect with our callers while being, accurate, efficient, and empathetic.

Instructions to complete the applications process are at the every bottom of this page .

As a Legal Case Consultant, you will provide empathy, accuracy, and professionalism to connect people who have suffered a personal injury, have been negatively impacted by pharmaceuticals/drugs, have been hurt due to defective products, or several other case types, with a law firm that can best help them with their case.

Looking to join a fast-growing company with advancement opportunities and monthly bonuses?

Our average agent earns $400 a month in performance bonuses while our top agents, currently, earn over $700 a month in bonuses.

Work from Home is available for qualified employees*

*Initial training is completed in the call center before you are eligible to work from Home.

40% Inbound and 60% Outbound calls

What Skills Are Required?

· Active listening skills

· Patience

· Professionalism

· Persistence

· Confidence

· Persuasion and subtle salesmanship

· Ability to empathize and connect with all people

· Excellent typing and grammar skills

· Can Do; Will Do; Get Things Done work style

· Ability to multitask and take on a variety of assignments

· Utilize multiple software programs at the same time

· Aptitude to pass our certification of excellence assessment

· Bilingual ability in Spanish is preferred

· Flexibility (we are a 24/7 call center)

What We Offer

· Individual and team bonuses 

· company paid Life Insurance (no cost to you)

· Health benefits are offered for full-time employees, including dental and vision

· Paid Time Off for full-time employees

· A caring and supportive people-first environment

· Potential growth opportunities/hire from within

 

Work Location: Work from home after 4 week training

Job Types: Full-time

 

 

We are excited to meet with you! If you decide you want to learn more about this position, we will need you to complete a couple of short pre-interview questionnaires, that should only take a total of 15 - 30 minutes.

We want to ensure that all applicants have a fair and equal chance, so we’re using a TestGorilla assessment ( This minimizes unconscious bias in our hiring process. Successful candidates will be invited to a job interview.

Ready to join our team? Start by following the link below.

Thank you for your interest in Legal Answer Edge, we look forward to speaking with you!

 

Company Description

Instructions to complete the applications process are at the every bottom of this page.

Would you like to work for a call center where the people you speak with actually want to talk to you? Where they are appreciative of your help? AND you are rewarded for connecting with people and getting them the legal help they need.

Can you connect with callers to make them feel valued and appreciated while being accurate, empathetic, and efficient?

Do you think you have the ability and the persistence to confidently help qualified potential clients sign a retainer with the law firms we represent?

Join the Legal Answer Edge team. We are a call center headquartered in Nashville, TN. Helping people is not just a transactional experience for us we are here to connect with our callers while being, accurate, efficient, and empathetic.

First and foremost, we flat-out care about people and put them first! We help people in need to find the best legal resources to get what is rightfully due to them.

Ready to join our team? Start by following the link below.

Thank you for your interest in Legal Answer Edge, we look forward to speaking with you!

Company Description

Instructions to complete the applications process are at the every bottom of this page.\r\n\r\nWould you like to work for a call center where the people you speak with actually want to talk to you? Where they are appreciative of your help? AND you are rewarded for connecting with people and getting them the legal help they need.\r\n\r\nCan you connect with callers to make them feel valued and appreciated while being accurate, empathetic, and efficient?\r\n\r\nDo you think you have the ability and the persistence to confidently help qualified potential clients sign a retainer with the law firms we represent?\r\n\r\nJoin the Legal Answer Edge team. We are a call center headquartered in Nashville, TN. Helping people is not just a transactional experience for us we are here to connect with our callers while being, accurate, efficient, and empathetic.\r\n\r\nFirst and foremost, we flat-out care about people and put them first! We help people in need to find the best legal resources to get what is rightfully due to them.\r\n\r\nReady to join our team? Start by following the link below.\r\n\r\n you for your interest in Legal Answer Edge, we look forward to speaking with you!

Job Tags

Full time, Work at office, Work from home,

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