IT Technician Job at Harrington Family Health Center, Raleigh, NC

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  • Harrington Family Health Center
  • Raleigh, NC

Job Description

Role Overview
  • Serve as the primary point of contact for all help desk requests, providing timely support for hardware, software and network issues across the organization.
  • Manage, maintain and troubleshoot all physical hardware, including desktops, telephones, laptops, servers, printers, copiers, scanners and network equipment.
  • Maintain stock of regularly used computer equipment appropriate for onboarding new staff and backup to maintain operations.
  • Coordinate with Director of Quality and Risk for key performance indicator monitoring and reporting.

Requirements

  • IT help desk experience preferred, but not required
  • a positive and can-do attitude
  • experience with Microsoft 365
  • experience with hardware technical support.

Education

  • No educational requirements

Skills

  • communication
  • independent worker
  • being a self starter

Job Type

  • Full Time

Compensation

  • Starting at $50,000-$65,000
  • Comprehensive benefits package including health, dental, and vision insurance, paid time off, and retirement plan.

Work Setting

  • In person

Why Join Us?

We are a team of people working to make a difference in the lives of our community members, with your support we can further that mission.

Apply today to make a difference in the lives of those we serve while advancing your career in a dynamic and impactful role at HFHC!

Job Tags

Full time,

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