Dental Office Manager Job at MyOrthodontist, Rocky Mount, NC

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  • MyOrthodontist
  • Rocky Mount, NC

Job Description

Job Description

Job Description

Dental Office Manager Position Summary The Office Manager is responsible for managing the business functions of a dental/orthodontic practice by collaborating with the corporate office. An understanding of all business functions within a dental practice and strong customer service skills are needed to succeed in the Office Manager role.

Essential Duties and Responsibilities

  • Plan and manage business operations to ensure excellent patient support services.

  • Complete and analyze daily, weekly, monthly, quarterly, and yearly financial reports for the office.
  • Run and analyze management reports.
  • Train, develop and manage staff to meet performance standards.
  • Assist in employee hiring, performance evaluation, promotion, termination, and retention activities.
  • Review and approve timecards and PTO for staff.
  • Adhere to all HIPAA and OSHA regulations.
  • Ensure that patient data and records are stored securely and in compliance with privacy and security regulations.
  • Maintain the appearance and functionality of the dental office.
  • Support marketing initiatives and provide input to adapt to office location and patient demographics.
  • Respond to patient queries and resolve issues to ensure patient satisfaction.
  • Ensure adherence to company policies and procedures.
Minimum Qualifications (Knowledge, Skills, and Abilities)

Associates or Bachelor's Degree Required

Minimum of 2 years of management experience (in dental/ortho setting preferred)

Interpersonal Skills: Good interpersonal skills to develop an effective relationship with patients, parents, doctors, staff members.

Writing and communication skills:

  • Effective interaction with others in spoken and written English
  • Accurately transfer gathered data into a patient record
  • Ability to read and understand technical and professional materials
  • Ability to demonstrate sensitivity, confidentially and respect when speaking with patients, peers and staff

Intellectual and motor skills:

  • Ability to work independently
  • Ability to comprehend, reason, integrate, analyze, evaluate and problem solve
  • Ability to demonstrate critical thinking skills

Computer skills:

  • Intermediate computer knowledge

Job Tags

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