Job Description

Job Description

Job Description

This Is How We Fly

At JSX, we’re not just a lifestyle carrier – we’re a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success.

About the Role:

As an Aircraft Appearance & Cleaning Expert (ACE), you’ll be the driving force behind the polished look and feel of our aircraft, lounges, and facilities. With an eye for detail and pride in presentation, you’ll clean and disinfect aircraft interiors, restock essential supplies, and maintain high-touch areas in our Customer spaces. Whether it's preparing for a quick turnaround or deep-cleaning between flights, your work ensures every JSX flight takes off in pristine condition.

A Day in the Life:

Each day, you’ll help create a clean, welcoming space for both Customers and Crewmembers. As an ACE you’ll:

• Clean and disinfect aircraft interiors, galleys, lavatories, tray tables, and seats.

• Restock supplies onboard aircraft using FIFO (First In, First Out) methods.

• Maintain an organized and compliant stockroom.

• Prepare aircraft supplies for outbound and inbound flights in coordination with commissary teams.

• Clean and sanitize Customer lounges, back offices, and high-touch areas.

• Ensure ramp and equipment areas remain clean and secure.

• Follow all PPE, safety, and station protocols with precision and consistency.

• Work both indoors and outdoors across various weather conditions and shift times.

Why You’ll Love This Role:

• Set the Stage for Excellence: Your work is the first thing Customers see—and a huge part of what they’ll remember.
• Work with Purpose: Every clean surface and restocked galley helps keep our operation joyful, simple, and safe.
• Team-Centered Culture: Collaborate closely with peers across Ops, Commissary, and Lounge teams.
• Stay Active: This is a hands-on role with variety, movement, and visible impact every day.

What Makes a Successful ACE?

We’re looking for someone who is:

• Adaptable: You thrive in a fast-paced environment with shifting priorities.

• Collaborative: You’re a team player who communicates clearly and supports others.

• Accountable: You take pride in your work and show up ready to get things done.

• Inventive: You look for opportunities to improve systems and streamline workflows.

• Outgoing: You bring positive energy to every shift and lead with enthusiasm.

• Entrepreneurial: You take initiative and solve problems proactively.

Requirements:

• High school diploma or equivalent

• Current and valid driver's license

• 2+ years of customer service experience

• Ability to lift up to 75 lbs

• Comfortable with physical activity including lifting, bending, reaching, climbing stairs, and walking long distances

• Available to work flexible shifts—including early mornings, mid-days, overnights, weekends, and holidays

• Willing and able to work both indoors and outdoors in all weather conditions

• Ability to travel up to 10% of the time

• Participation in initial and random drug and alcohol screenings in accordance with the DOT and FAA guidelines.

Pay & Perks:

Compensation is $19.25/hour. This was established after performing market research and is aligned with our approach to compensation.

• Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic & international airlines for you and your qualifying immediate family.
• 401(k) match: 50% of your first 8%

Additional Information:

May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, etc).

JSX seeks to provide equality of opportunity in all aspects of employment, as well as to ensure that all personnel activities, such as the recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other characteristic protected by law.

Ready to soar with us? Join JSX, where every day is a chance to be part of something eXtraordinary!

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